FAQ

Below are some of the most commonly asked questions to help you understand our services better.

1. How do I place an order?

Simply select your desired product, add it to the cart, and proceed to checkout. Fill in your details and confirm your order.

2. What payment methods do you accept?

We currently offer Cash on Delivery (COD) as our primary payment method.

3. How long does delivery take?

Delivery usually takes 2–4 working days after order confirmation. Delivery time may vary depending on your location.

4. Do you offer free shipping?

Free shipping offers, if available, will be clearly mentioned on the website.

5. How can I track my order?

Once your order is dispatched, you may be contacted with tracking details depending on the courier service.

6. Can I cancel my order?

Orders can only be cancelled before they are shipped. Please contact us as soon as possible to request cancellation.

7. What is your return policy?

You can request a return within 7 days of receiving your order. Please review our Return & Refund Policy for full details.

8. What should I do if I receive a damaged or wrong item?

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with images and order details.

9. How can I contact customer support?

You can contact us via email or phone for any assistance.

Email: trendypanda.pk@gmail.com
Contact Number: 03022524877